Archive for the ‘Company News’ Category

What Is Z-Wave Technology, and Does It Work?

Z-Wave technology sounds like a mysterious invention from a sci-fi novel, but it’s a real thing, and it’s how many security systems operate. Z-Wave (or Zwave or Z wave) has become a standard for smart home technology and security systems. It is a “mesh system” that connects devices by using low-energy radio waves (908.42 MHz in the US, if you’re curious). A central device (usually called the hub) is necessary to set up and manage your Z-Wave network, but it…

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1st Security USA Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service 1st Security USA has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the…

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1st Security Video Footage Aides in Catching a Burglar

  A valued customer recalls how 1st Security’s video footage helped his neighbor.   “Since upgrading the security systems and cameras, I haven’t had any anything stolen but this Saturday night while out of town, my neighbor called and said his property was stolen from outside his unit in a secured areas of our condo property.  He asked if my camera was able to capture the event.  I was able to download the motion detected security clipping from Alarm.com and…

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1st Security USA chose to sit on Dynamark Partner Council

On Wednesday, May 4, 2016, Security Systems News reported that Dynamark has developed a Partner Council comprised of three local business owners which included 1st Security USA’s own Larry Conner.  The council was developed to supplement the current dealer program and provide a forum to discuss issues and changes needed.  The April 8th Inaugural meeting addressed 30 issues for Dynamark to investigate and resolve. To read more about Dynamarks new Partner Council and the dealer program, click here.

1st Security Earns Esteemed 2015 Angie’s List Super Service Award

The 2015 Angie’s List Super Service Award reflects company’s consistently high level of customer service. 1st Security, LLC has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015. “Only about 5 percent of the home security companies in Baltimore/Washington Corridor have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s…

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